Digital Services - Enchanted English
If a paid lesson can't be delivered due to our fault, we'll refund or reschedule at your choice.
Request a pro-rata refund within 7 days of the first charge of a new billing period if no lessons were taken in that period.
Lessons canceled with <24h notice are charged.
Email site administrator with your name, purchase email, and date: admin@enchantedenglish.org
For refund requests or questions about this policy, please contact our site administrator: admin@enchantedenglish.org